Tema: Re: flylal
Autorius: Ričardas Čepas
Data: 2009-01-19 23:44:50
http://www.mastercard.com/us/merchant/support/rules.html

Beje dėl "airline bancrupcy", "Airline flight not provided" ten irgi rasit.

3.30.7.1 Proper Use for Issuer First Chargeback for RS4
The cardholder letter or form must state that the cardholder did not receive the
airline services and that the cardholder contacted or attempted to contact the
card acceptor to resolve the dispute, and the card acceptor refused to either:
· Adjust the price
· Provide the services
· Issue a credit
If the cardholder cannot provide the airline tickets with the chargeback, the
cardholder letter must explain the disposition of the tickets. For example, if
the cardholder returned the airline tickets to the card acceptor or travel agency
or the cardholder destroyed the airline tickets, the cardholder letter must state
this fact. If the cardholder indicates that electronic tickets were purchased, no
explanation of the disposition of the tickets is required. The issuer cannot
charge back a transaction for message reason code 4859 until after the date the
airline was to provide the flight(s), unless the airline has ceased providing
flight services.
Disposition of Airline Tickets. In situations where the cardholder is in
possession of the airline tickets, MasterCard advises that the issuer do the
following as the cardholder cannot be in possession of the airline tickets upon
initiation of the first chargeback:
· Use the MasterCom electronic imaging system to provide copies of airline
     tickets.
· Mail the original airline tickets to the acquirer using certified or registered
     mail.
· Retain proof of delivery of the airline tickets to the acquirer, if needed.



sinkleris wrote:

> gal gali mestelti koki linka sia tema? turejau panasu atveji su nordea
> mastercardu. pirkau vieno paprastucio softo aktyvacija/licenzija (20 ar
> tai 30 $), ir jie niekaip man nesugebejo atsiusti teisingo aktyvacijos
> rakto. kai paskambinau bankui, sakau noriu susigrazinti pinigus, sako pats
> pirkai su kortele? sakau na taip, bet negavau pirkinio. sako sorry, jei
> pats vykdei tranzakcija su savo kortele, mes cia ne prie ko, tranzakcija
> ivyko ir tiek ziniu.
> 
> "Ricardas Cepas" <rch@online.lt> wrote in message
> news:gl0ad6$e0t$1@trimpas.omnitel.net...
>> Na kodel.  Kredito korteles tokiu principu ir veikia, kad jei klientas
>> negauna prekes ar nepatenkintas paslauga, jis gali paprasyti pinigu atgal
>> (angl. chargeback) ir niekas per daug nesilauzo del tos jo teises.
>>
>> Aisku LR bankas gali prirasyti i tipine sutarti bile ko, bet jei jo
>> paties
>> pinigai ten nesudega, tai jam kaip ir dzin, paprasysi ir grazins.  O ten
>> po
>> 5 Lt atsiskaicius kortele tikrai is karto nieks nepervedineja, vis tiek
>> buna rezervacija kuriam tai laikui, paskui dar ten atsargai palieka ir
>> pan.
>>
>> Linas Petkevicius wrote:
>>
>>> Eini ten, kur pasakys bankas.
>>>
>>> "tcm" <tcm@tcm.tcm> wrote in message
>>> news:gktopg$be8$1@trimpas.omnitel.net...
>>>> nu ir ka? kas toliau?
>>>>
>>
>> --
>>

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