Tema: Re: ginchas su Ryanair
Autorius: Marius
Data: 2010-04-16 14:54:47
    Tulikas lektuvo. Beje, ir kol laukem Kaune ir skrydzio iki Frankfurto metu juo neleido naudotis... Man kaip ir nieko, bet 
kitiem, belaukiant prigurksnojusiems alaus, jau buvo nepyragai... Vos ne maldavo ileist i tulika prileist i buteliuka bent jau, bet 
ne, griiztai ne ir viskas.

    Aisku, thanx, bandysiu suformuluot atsakyma jiems.

"Jonas Sergejenka" <johnas@kazhkur.com> wrote in message news:hq9i6v$jeb$1@trimpas.omnitel.net...
> Jie rašo "Please note that when flights are delayed for reasons outside of the control
>> of an airline, monetary compensation is not applicable under EU Reg. 261/2004",
>
> Bet tai tūlikas sugedo pas juos lėktuve, ar oro uosto tūlikas?
> Ir dar - ar sugedo skrydžio metu dėl išsiblaškiusio gandro, kuris atsitrenkė į lėktuvą, ar tai visgi buto TECHNINĖS problemos, 
> kurioms turi būti skirta prevencinė rutina ir pan?
>
> Manau, jie turėtų tau labiau pasiaiškinti, kokiu būdu jų lėktuvo tūliko techninis gedimas staiga nepatenka po "control of an 
> airline".
>
> J.
>
>
> "Marius" <nera@nera.lt> wrote in message news:hq9hq7$ip8$1@trimpas.omnitel.net...
>>
>>     Aisku, kai uz kelione lektuvu iki Airijos sumoki panasiai, kiek kainuotu is Vilniaus nuvaziuot iki Klaipedos, tai nera ko
>> didelio serviso noret, taciau:
>>
>>     Siek tiek veluodami suleido i lektuva Kaune, viduj, laukdami, prasedejom apie 45min. Tada pasake, kad neveikia tulikai ir
>> skrisim iki Frankfurto (vietoj Dublino), atseit remontuos lektuva. Na, kaip ir su sugedusiu nederetu skrist, bet gal ir nieko 
>> tokio.
>> Nusileidus Frankfurte lektuve pralaike 30min, tada liepe islipt, suvare i angara kazkoki, su tuliku. Ten vel pralaukem gera
>> pusvalandi, tada susodino i kita lektuva ir nuskraidino i Dublina. Vietoj 23.15 vietos laiku, atsidurem 2.30. Buvo isnuomotas
>> automobilis, taciau jokia kompanija nelaukia iki paryciu, kol kazkas atskris smarkiai veluodami. Teko laukt iki ryto, griuvo
>> keliones planai, etc. Parasius laiska Ryanair'ui, gautas malonus pasiuntimas na... :) Atseit del lektuvo gedimo, del saugumo ir 
>> pan
>> nekompensuojama niekas.
>>
>>     Klausimas, ar dar verta kazkur kreiptis teisybes ieskot? Nesvarbu, kad pigiu skrydziu bendrove, bet tvarka turi buti. Bent 
>> jau
>> kavos/arbatos butu pasiule, o dabar nieko...
>>
>>
>> Unfortunately, this flight was delayed because of an unexpected safety/technical problem with the aircraft due to operate your
>> flight. It was necessary to delay the departure of the flight until the fault was rectified and the aircraft was cleared for
>> operation by our Engineering Department.
>>
>>
>>
>> Ryanair is committed to providing punctual services for all passengers and continues to be the No. 1 on time airline in Europe 
>> with
>> the fewest flight delays, as detailed in audited statistics issued by the UK Civil Aviation Authority. Notwithstanding the above,
>> there are situations, which are outside of the control of an airline such as unexpected flight safety problems that affect the on
>> time performance of our flight operation.
>>
>>
>>
>> In relation to our regulatory requirements under EU Reg. 261/2004, we can confirm that the wording of EU261/2004 Article 14.1 is
>> printed on all online boarding passes and displayed at the airport bag drop area.
>>
>>
>>
>> We can assure you that Ryanair took all reasonable measures to prevent this flight delay, which was caused by an unexpected 
>> aircraft
>> safety/technical problem (extraordinary circumstances). Please note that when flights are delayed for reasons outside of the 
>> control
>> of an airline, monetary compensation is not applicable under EU Reg. 261/2004.
>>
>>
>>
>> We regret that under EU/261 2004, Ryanair is not liable for any prepaid expenses, and once a passenger arrives in their 
>> destination
>> airport Ryanair has no further liability for any further costs incurred.
>>
>>
>>
>> Yours sincerely
>>
>>
>>
>> For and on Behalf of
>>
>> RYANAIR LIMITED
>>
>>