Aisku, kai uz kelione lektuvu iki Airijos sumoki panasiai, kiek kainuotu is Vilniaus nuvaziuot iki Klaipedos, tai nera ko 
didelio serviso noret, taciau:

    Siek tiek veluodami suleido i lektuva Kaune, viduj, laukdami, prasedejom apie 45min. Tada pasake, kad neveikia tulikai ir 
skrisim iki Frankfurto (vietoj Dublino), atseit remontuos lektuva. Na, kaip ir su sugedusiu nederetu skrist, bet gal ir nieko tokio. 
Nusileidus Frankfurte lektuve pralaike 30min, tada liepe islipt, suvare i angara kazkoki, su tuliku. Ten vel pralaukem gera 
pusvalandi, tada susodino i kita lektuva ir nuskraidino i Dublina. Vietoj 23.15 vietos laiku, atsidurem 2.30. Buvo isnuomotas 
automobilis, taciau jokia kompanija nelaukia iki paryciu, kol kazkas atskris smarkiai veluodami. Teko laukt iki ryto, griuvo 
keliones planai, etc. Parasius laiska Ryanair'ui, gautas malonus pasiuntimas na... :) Atseit del lektuvo gedimo, del saugumo ir pan 
nekompensuojama niekas.

    Klausimas, ar dar verta kazkur kreiptis teisybes ieskot? Nesvarbu, kad pigiu skrydziu bendrove, bet tvarka turi buti. Bent jau 
kavos/arbatos butu pasiule, o dabar nieko...


Unfortunately, this flight was delayed because of an unexpected safety/technical problem with the aircraft due to operate your 
flight. It was necessary to delay the departure of the flight until the fault was rectified and the aircraft was cleared for 
operation by our Engineering Department.



Ryanair is committed to providing punctual services for all passengers and continues to be the No. 1 on time airline in Europe with 
the fewest flight delays, as detailed in audited statistics issued by the UK Civil Aviation Authority. Notwithstanding the above, 
there are situations, which are outside of the control of an airline such as unexpected flight safety problems that affect the on 
time performance of our flight operation.



In relation to our regulatory requirements under EU Reg. 261/2004, we can confirm that the wording of EU261/2004 Article 14.1 is 
printed on all online boarding passes and displayed at the airport bag drop area.



We can assure you that Ryanair took all reasonable measures to prevent this flight delay, which was caused by an unexpected aircraft 
safety/technical problem (extraordinary circumstances). Please note that when flights are delayed for reasons outside of the control 
of an airline, monetary compensation is not applicable under EU Reg. 261/2004.



We regret that under EU/261 2004, Ryanair is not liable for any prepaid expenses, and once a passenger arrives in their destination 
airport Ryanair has no further liability for any further costs incurred.



Yours sincerely



For and on Behalf of

RYANAIR LIMITED