Tema: Re: Reikia patarimo dėl pirkimo ebay (istorijos pabaiga)
Autorius: MR
Data: 2015-10-08 12:43:41
Na va, įvyko stebuklas - grąžino pinigus. Nežinau, ar čia dėl Paypal claim'o, ar dėl kasdienio mano rašymo į ebay support centrą:

Hello Mindaugas,

Thank you for getting in touch with eBay Customer Service about the mobile phone (item 231645671780) that you recently purchased from "nadz.87". I'm sorry to hear that you still haven't received your item. I understand your concern that you would like a full refund. Let me assure you that I'm more than genuinely interested in resolving this issue for you.

Before I proceed, I acknowledge the fact that youe putting in your honest efforts in order to comply with eBay policies and to maintain a good reputation for your account. I can see that you have been an eBay member since October 2008. You're a valued member, and we want you to enjoy shopping on eBay. We are glad that you choose us as your online marketplace and we still look forward to do business with you.
I can understand the frustrations that you have encountered with this case. I would like to take this moment to say thank you, for displaying a great deal of patience. Your concern has been taken into consideration, as we understand that you have taken all the appropriate steps in trying to resolve this matter with your seller.


After further investigation of this claim, I've found that you still haven't received the item. For that reason, I'm happy to let you know that I have granted your appeal and issued you a refund to the PayPal account you have used to accept payment for the item. Within 2 hours, you will receive an automated e-mail from PayPal notifying you when the funds have been received. 


Should there be any delays, rest assured that you will receive your refund. Expect that you will receive an automatic email from PayPal to notify you that funds have been received.


You are no longer required to take any further action. Any negative Feedback left by the seller against you will be removed.


I'm confident that I've professionally communicated things clearly and wish you all the best on your future trading here on eBay.


Kind regards,


Magdalene B.

eBay Customer Service