+++ :)

On 03/20/2012 10:50 AM, Zyza wrote:
> Primine sena gera:
>
>
> An End User rings Customer Support support to report that his computer is
> faulty.
> Customer Support: "What is the problem?"
> End User: "There is smoke coming out of the power supply."
> Customer Support: "You will need a new power supply."
> End User: "No I don't! I just need to change the startup files!"
> Customer Support: "The power supply is faulty. You'll need to replace it."
> End User: "No way! Someone told me that I just needed to change the startup
> and it will fix the problem! All I need is for you to tell me the command."
> 10 minutes later, the End User is still adamant that they are right.
> The Customer Support Engineer is frustrated. . . .
> Customer Support: "Sorry, Sir. We don't normally tell our customers this,
> but there is an undocumented DOS command that will fix the problem."
> End User: "I knew it!"
> Customer Support: "Just add the line LOAD NOSMOKE.COM at the end of the
> CONFIG.SYS. Let me know how it goes."
> 10 minutes later.
> End User: "It didn't work. The power supply is still smoking."
> Customer Support: "Well, what version of DOS are you using?"
> End User: "MS-DOS 6.22."
> Customer Support: "That's your problem there. That version of DOS didn't
> come with NOSMOKE. Contact Microsoft and ask them for a patch that will give
> you the file. Let me know how it goes."
> 1 hour later.
> End User: "I need a new power supply."
> Customer Support: "How did you come to that conclusion?"
> End User: "Well, I rang Microsoft and told him all about what you said, and
> the support person started asking questions about the make of power supply."
> Customer Support: "Then what did he say?"
> End User: "He told me that my power supply isn't compatible with NOSMOKE."
>
>